Automotive Black Technology Chapter 1073: : I want to complain!
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After some intense driving, the I8, which arrived at the store yesterday and had only driven less than 10 kilometers, was covered in dust and had a few scratches from stones on the rear side panels.
Amidst the dust raised by the sudden braking, just when Chen Hua and others wanted to step forward to hold him accountable, the passenger door suddenly opened. A man with snot and tears streaming down his face, and his body covered in white and unknown liquid, jumped out of the car and lay directly on the ground.
As if he loved the solid land to death, the man got up immediately after lying on the ground!
After the dust settled a little, Chen Hua and others stepped forward to see if it was Liu Xi, their intern salesperson, or who it was?
"Why are you like this!?" A sales manager responsible for taking care of Liu Xi was stunned and immediately stepped forward to help her.
Liu Xi's body was already covered with vomit, and after lying on the ground like this, Liu Xi's body was already covered with a layer of "armor" made of clay. At this time, if the expression on his face had not turned into a coward, with a look of mourning, he would have looked like a suit version of the Terracotta Warriors and Horses.
Seeing his "relatives", Liu Xi cried loudly, "Wow, supervisor, I met a madman today!"
He held the supervisor's arm and turned around angrily: "That guy is definitely mentally ill! He was driving so hard that he didn't care about his life! Call the police and arrest him!"
Seeing his employees like this, General Manager Chen Hua also felt suffocated.
Although the service tenet of Zhengxin flagship store is customer-oriented, this does not mean that everything is based on the customer's temperament. Obviously, in today's situation, it seems that the main responsibility still lies with that customer.
Thinking of this, he straightened his suit and walked to the main driver's door of I8 after the dust settled.
Seeing the bearded man in the car holding a phone and talking about something, Chen Hua looked over coldly after noticing him. Chen Hua knocked on the car window unceremoniously.
The car window slowly lowered.
"Sir, please get out of the car." Chen Hua said with his face sinking.
"Are you the general manager here?" Li Fanyu in the car looked at the employee badge on the left chest of the man's suit and asked coldly.
"That's right, sir. I am Chen Hua, the general manager of Zhengxin Zhengzhou flagship store. Please leave our test car immediately. We have seen what happened just now. What you just did has already posed a serious threat. It has endangered your personal safety and that of our store employees, and caused damage to our store’s property, which is the I8 used for test driving. I now ask you to get out of the car immediately and accept our handling.”
Li Fanyu sneered, "You mean, you want to deal with me?"
Chen Hua took a deep breath and said, "That's right, sir."
"Okay." Li Fanyu opened the door and slowly got out of the car. Because his belly was covered with silicone, his posture when getting off the car was a bit awkward.
Amid the "awed" gazes and whispers of the onlookers, he stood in front of Chen Hua and said word by word: "Before you deal with me, I want to file a complaint against the employees of your store."
"Complain?" Chen Hua frowned.
Xindao, this person is probably a lunatic, or he is here to cause trouble.
The car was driven like this, and people were so frightened by you that they can’t even stand straight. After such a serious blow, you still have to complain?
It’s really unreasonable, and it’s the most ridiculous thing in the world!
Not only was Chen Hua incomprehensible, but even the customers watching the excitement couldn't stand it anymore.
"Is this man crazy? He made the car and the salesperson look like that, and he still wants to bite back?"
"That's right, stop talking to him so much! Call the police! If you are such a person, please stop nagging him and let the police deal with it. You should pay for the money, what should you do!"
"This is the first time I've seen such a shameless person, driving a car worth 800,000 yuan like this, and still complaining. Brother, you are so shameless!"
Chen Hua also smiled, gestured to the security guards behind him, and said with interest, "Sir, what do you want to complain about?"
Li Fanyu touched the fake beard that made his face a little tight, tilted his head, and raised his finger: "First, the employees in your store look down on others and refused me when I asked for a test drive. , treat customers differently. After getting in the car for a test drive, this employee even made sarcastic comments and verbal attacks on me, which violated your sales rules."
Wow!
When he finished speaking, the surrounding customers started talking;
"No way? The service quality of Zhengxin flagship store has always been very good?"
"Maybe it's true. I actually wanted to buy a Hongguang when I went to the store today, but when I saw that the BMW brand had opened an exhibition area and the actual I8 car was in the store, I just wanted to take a look. But maybe I didn't think I had one. The salesman looked like a wealthy man and ignored me, with a very arrogant attitude."
"Really? Oh my god. Then I seem to have figured out the cause and effect of the matter; the salesperson must have taken offense at this person, and then started to take revenge during the test drive. That must be the case!"
"Well, I think the probability is very high. Although the behavior is a bit extreme, it would be really annoying if you really meet a salesperson who looks down on others."
Hearing the comments around him, Chen Hua frowned.
If it were anyone else who had been complained like this by a customer, he would have known it was false without even thinking about it. But for Liu Xi, he still didn't have the confidence - after all, he was his cousin, and he knew his character very well.
He turned around and looked at Liu Xi, "Is what this gentleman said true?"
"Shit! It's nothing!" Liu Xi spit on the ground fiercely, "If I do this, I will go out and be run over by a car!"
Chen Hua turned around, took a steady look at the "man" and said, "Sir, although I don't know whether your complaint is true. But at least this is not the reason for you to drive dangerously and damage our company's property."
"This is the second point of my complaint." Li Fanyu smiled slightly and said: "According to the normal test drive process, your store's employees need to introduce to me the operation method and various practical configurations of the vehicle in detail. But after getting in the car, your salesperson didn't tell me, but told me to "quickly take a selfie and experience it before getting out." As you know, I wanted to get a good feel for this car, so I had to explore it myself. ."
He shrugged.
This indifferent attitude made Chen Ye very angry, "Okay, I will carefully check whether what you said is true! But..."
"Don't be but." Li Fanyu shook his fingers and took off his glasses, "My glasses have video and audio recordings. There is evidence."
Before Chen Ye could react, he walked back to the car window and shouted to the people in the car: "Benben, turn on Bluetooth, connect to YYX-0500, and play the MP4 files inside."
This skillful operation surprised Chen Hua a little. It seems... this person is very familiar with Zhengxin's products!
After receiving the order, Benben immediately followed it, and soon an image appeared on the car's central control screen.
"Louder."
After receiving the order, the BOSS audio decibels in the car increased several degrees.
It hasn’t been long since Li Fanyu entered the store and turned on his glasses for live streaming. Soon, everyone heard the cause of the incident.
"Hello, can I take a test drive of this car?"
……
"If you really want to spend money in our store, you can go to the Volkswagen exhibition area to take a look... We have limited electric vehicles and cannot give 'you' a test drive for the time being..."
……
"Hurry up, I still have something to do in the store..."
......
"Drive carefully, this car is valuable!"
......
"Damn it, do you know how to drive? If you don't know how to drive, get out of here!"
......
"Don't tease me uncle, you know it in your heart, pat your heart and wallet, will you really buy it?"
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"Hurry up and take a selfie with your phone, then get out of the car and leave!"
......
One by one, when Liu Xi’s dialogue full of ridicule and disdain came out through the speakers, the tone of the onlookers changed!